Welcome to SZ Tenveo video technology co., LTD !
Hotline: 400-1080-686
SUPPORT


After-Sales Service

 
Professional OEM/ODM manufacturer of Video Conference Cameras and Omni-directional Microphone
 
- 15 Senior R&D Engineers for Accuracy Cameras design
- 10 QC staff for Cameras Quality Assurance
- All products purchased from our company are guaranteed to keep in good repair for 2 Years
 
If there are any quality problems during the guarantee period, we will maintain for free.
 

Under any of the following warranty, elated maintenance costs will be collected:
 

1. Products was not normal used
2. Fire, electric shock, outside object collapse or other natural disasters causes make the equipment damage.
3. Unauthorized repair, misuse, abuse and change.

 
Special legal right will be provided to the dealer. If the dealer and customer need the maintenance service, please contact with customer service center to get the authorization code and following info:


1. Product model and serial number.
2. Proforma invoice No.
3. Defect details.



Our company's technical service website is www.hktenveo.com, you can contact the after-sales engineer directly when you have any questions, we will serve you 7*24 hours. Our company provides unconditional free maintenance and lifetime technical consulting services during the warranty period. 
 
Headquarters after-sales service telephone: 0755-85261373
 
Xi'an after-sales service telephone: 029-86330531
 
24-hour technical support: 18664354150

 


 
Online Service
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